eWarehouseStore.com 74 Hilltop Circle Rancho Palos Verdes, CA 90275 United States of America Phone: 310-539-0078 Fax: 310-975-1310 ewarehousestore@yahoo.com Contact us By Email info@ewarehousestore.com By Mail eWarehouseStore.com 74 Hilltop Circle Rancho Palos Verdes, CA 90275 USA By Telephone If you need immediate attention, you can call us at 310-539-0078 Pacific Stadand Time (9am - 4pm) Monday to Friday Ordering Ordering from eWarehouseStore.com is easy and secure. Your can order from us using either of the following methods. Internet Use our web site to place your order 24/7. The site is always up. By placing an order your order will be immediately sent to our distribution center. Telephone Give us a ring and we'll take your order here. Just call 310-539-0078 during our service hours PST Mon-Fri (9am-4pm), and we'll be happy to take your order or answer any questions. Fax Send your fax to 310-975-1310 anytime at your convenience. Payment Credit Card or Money Order Credit Card eWarehouse.com accepts Visa, Mastercard, and American Express cards. Credit card is the easiest and fastest form of payment. Just fill in your credit card information on the online order form and rest assured that your confidential credit card information is being securely transferred to our payment system. Money Order To accommodate customers who may not have access to a credit card, eWarehouseStore.com also accepts money orders. There is no guarantee that we will have the merchandise available when we receive your payment. However, you may place items on hold for 5 days while you mail your payment. Simply call us at 310-539-0078, email us at sales@ewarehousestore.com or send your fax to 310-975-1310 and ask a customer service representative to hold some items for you. We will ship your merchandise upon receipt of payment. Send your money order to: eWarehouseStore.com 74 Hilltop Circle, Rancho Palos Verdes, CA 90275, USA Shipping and Handling We ship your orders based on the total weight of your orders by following methods: USPS First Class Mail/Priority Mail (Within United States and its territories.) USPS Parcel Post (Within United States and its territories.) UPS Ground (Within 48 contiguous states) International Airmail Letter-Post (All countries, excluding United States. Maximum 4 lbs) International Surface Letter-Post (All countries, excluding United States. Maximum 4 lbs) UPS Standard to Canada UPS Worldwide Expedited (To most countries, excluding United States) International Airmail Parcel Post (All countries, excluding United States. Maximum 16 lbs) To save your shipping cost, you may want to consider our following suggestions: Alaska, Hawaii and other U.S. territories Choose USPS First Class Mail/Priority or USPS Parcel Post 48 contiguous States If the total weight of your order is less than 2 lbs, we suggest you choose USPS First Class Mail/Priority or USPS Parcel Post. If your order is more than 2 lbs, you may consider to choose UPS. All other countries If the total weight of your order is less than 4 lbs, we suggest you choose International Airmail Letter-Post or International Surface Letter-Post. If your order is more than 4 lbs, Canadian buyers may consider to use UPS Standard To CANADA or UPS Worldwide Expedited, and buyers from remaining countries can only choose UPS Worldwide Expedited. It is a smart idea to check-out your order by testing a couple of different shipping methods to find out the best shipping cost for your order. Sales Tax Sales tax is only added to orders shipped to California. The current tax rate for Los Angeles County is 8.25%. Returns eWarehouseStore.com prides itself on customer service and satisfaction. If, for any reason, you are not satisfied with your order, you may return it for an exchange or refund within 30 days of shipping. Simply fill out the return form on the back of your invoice and send us the items you would like to return/exchange. eWarehouseStore.com recommends that you send back your return with insurance. That way you are protected from the possibility of loss during shipping. Returns will be promptly processed upon receipt, and payment in the amount of your purchase minus the shipping charge will credited to your card or account. Send all return/exchange merchandise to: eWarehouseStore.com 74 Hilltop Circle Rancho Palos Verdes, CA 90275 USA Security Ordering from eWarehouseStore.com is safe and secure. From the moment you enter our Shopping Cart, you are on a secure server, using what is called SSL (secure socket layer) technology. Your credit card and personal information is encrypted when transmitted to us and are stored in a secure environment. Sometimes you may get a message that some pages on eWarehouseStore.com are not secure. This is a security alert message which results from browsing to a non-secure page from a secure page. eWarehouseStore.com only secures the pages that contain your personal information including credit card number. This helps us keep the site quick and efficient. Privacy Policy eWarehouseStore.com respects your privacy. We never sell, rent, or give away your name, email, or address to anyone. All information provided is used exclusively by eWarehouseStore.com