eWarehouseStore.com 30058 Avenida Elegante Rancho Palos Verdes, CA 90275 United States of America Phone: 1(310)539-0078 Fax: 1(310)975-1310 sales@ewarehousestore.com CONTACT US By Email sales@ewarehousestore.com By Mail eWarehouseStore.com 30058 Avenida Elegante Rancho Palos Verdes, CA 90275 USA By Telephone If you need immediate attention, you can call us at 1(310)539-0078 Pacific Standard Time (9am - 4pm) Monday to Friday. Please leave your message in the voice box, we will reutrn your call promptly in our business hours. By FAX Please send your message to our fax number 1(310)975-1310 ORDERING Ordering from eWarehouseStore.com is easy and secure. Use our web site to place your order 24/7. The site is always up. By placing an order on our website, you will receive an email confirmation right away. For any question about ordering and shipping, please send your information and request to our email sales@ewarehousestore.com To protect our customers and prevent any fraudulent activity, www.ewarehousestore.com has its own discretion to decide to accept or decline any order. PAYMENT Our ewarehousestore.com is a secured https:// web-site. ewarehousestore.com accepts Visa, MasterCard, American Express and Discover cards. Credit card is the easiest and fastest form of payment. Just fill in your credit card information on the online order form and rest assured that your confidential credit card information is being securely transferred to our payment system. SHIPPING AND HANDLING We ship to United States, Canada, Mexico and most other countries in the world. In United States, we provide FREE STANDARD SHIPPING to Lower 48 States and D.C. only. It takes about 2 to 5 business days from shipping date to deliver to Lower 48 States and D.C. Normally, it takes about 3 to 21 business days from shipping date to all destinations in other countries. For any question about ordering and shipping, please contact us by email at sales@ewarehousestore.com We use a selection of shipping services such as UPS, FEDEX, USPS or their joint service, etc. Handling time: We will ship within 1 to 3 business days of receiving cleared payment of your order. We ship from Torrance, California United States of America. We do not accept P O boxes. Please provide physical address. Please verify your address before purchase. We are not responsible for wrong or undeliverable address. SALES TAX Sales tax is only added to orders shipped to California. The current tax rate for Los Angeles County is 9.25%. RETURNS Refund will be given as Money back, and buyer pays return shipping. eWarehouseStore.com prides itself in customer service and satisfaction. If, for any reason, you are not satisfied with your order, you may return it for refund within 30 days of shipping. Please contact ewarehousestore.com for return authorization, and then send us the items you would like to return. Refund will be given as Money back. We endeavor with a highest standard to provide our customers a quality product with competitive prices. To avoid unnecessary loss or operation cost to both you and us, we strongly recommend that all buyers before placing their orders check on the product description section and understand the items they purchase. Any product you return must be in the same condition you receive and in the original package. eWarehouseStore.com recommends that you send back your return with insurance. In That way you are protected from the possibility of loss during shipping. Returns will be promptly processed upon receipt, and refund in the amount of your purchase will be credited to your credit card. Send all return merchandise to: eWarehouseStore.com 30058 Avenida Elegante Rancho Palos Verdes, CA 90275 USA SECURITY Ordering from eWarehouseStore.com is safe and secure. From the moment you enter our Shopping Cart, you are on a secure server, using what is called SSL (secure socket layer) technology. Your credit card and personal information is encrypted when transmitted to us and are stored in a secure environment. Sometimes you may get a message that some pages on eWarehouseStore.com are not secure. This is a security alert message which results from browsing to a non-secure page from a secure page. eWarehouseStore.com only secures the pages that contain your personal information including credit card number. This helps us keep the site quick and efficient. PRIVACY POLICY eWarehouseStore.com respects your privacy. We never sell, rent, or give away your name, email, or address to anyone. All information provided is used exclusively by eWarehouseStore.com